question

rob-gallop6482 avatar image
rob-gallop6482 asked ·

ThousandEyes Monitoring for sip.ringcentral.com & api.ringcentral.com

Has anyone setup monitoring of sip.ringcentral.com & api.ringcentral.com using ThousandEyes?We are testing their product to capture call quality and connectivity, but getting no return data. This could possibly be resolved by whitelisting our external ip addresses. I opened at Ring Central ticket, and they directed me here to ask this question. 

aaa
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
rob-gallop6482 avatar image
rob-gallop6482 answered ·
I was able to get this working by using port 5090 for sip.ringcentral.com rather than 5060. Also I setup firewall rules allowing return traffic from the Thousand Eyes cloud monitoring agents for api.ringcentral.com   
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.