question

snakeboard-snakeboard13303 avatar image
snakeboard-snakeboard13303 asked Anirban answered

Cannot activate test account

When attempting to activate an account on the RingCentral test portal when clicking 'Set Up Account' the link followed hangs and doesn't do anything; Ideally I would like to see my account activated so I can test with it.

Kind regards,

Snakeboard.

app administration
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Phong Vu avatar image
Phong Vu answered

Can you provide me with the account's main company number?

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[RC] Sergi Dominguez avatar image
[RC] Sergi Dominguez answered

I have the same problem.

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Anirban avatar image
Anirban answered

In case of any issues with the account you can directly submit a support ticket and the developer support team and they can take care of your issue.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys