question

David Collis avatar image
David Collis asked ·

How to I apply a template to a user with API?

We are in a trial of RingCentral right now but have run into limitations with the admin section.

We'd like to be able to apply templates to groups of users and keep track of who has what template applied.


Since this isn't possible in the UI, we thought we could do it with the API.

With the API we get Get/List templates, but I see no way to apply them to users.


How can I do this?


Thanks,

David

templates
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Anirban avatar image
Anirban answered ·

Not sure if there is an API for applying the user template as I am unable to find any other template API other than Get User Template List and Get User Template in the ringcentral official docs.

https://developers.ringcentral.com/api-reference/Extensions/listUserTemplates

There need to be updated docs if the apply template API exists.

Best solution is to ask Dev support team about technical queries at devsupport@ringcentral.com regarding this if any such API exists.

Here is one reference I got that allows you to do through portal

https://support.ringcentral.com/s/article/10600-user-templates-apply-template-user?language=en_US

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Rahul G avatar image
Rahul G answered ·

I used the above link from Anirban and it worked for me - try it and let us know if it did for you too, https://developers.ringcentral.com/api-reference/Extensions/listUserTemplates

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