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saikrishna n avatar image
saikrishna n asked Anirban commented

User profiles

can we create different profiles for different users.


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Could you please more specific with your use cases? Do you refer to the SCIM API?

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In General Terms: Ex : In a corporate office, there will be multiple users under same umbrella. so when a new user joins can we just have a profile created to connect ringcentral accordingly to his given needs/access.

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Hi Sai - I think this feature development is still under progress, even I was looking for a similar kind of information for implementing a flow - Here's is what I found on the ringcentral community for now, may be it is still under development - https://community.ringcentral.com/ringcentral/topics/ability-to-create-custom-roles-and-give-certain-users-or-managers-access-only-to-call-recordings-within-a-specific-group

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys