question

Nitika D avatar image
Nitika D asked ·

Feasibility on Call Routing

Does Ring API allow call routing to a private mobile number in case of emergency or unavailability

call routing
1 |1000 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Anirban avatar image
Anirban answered ·

There is call forwarding APIs in RingCentral which you can route the call:

https://developers.ringcentral.com/api-reference/Call-Forwarding/createForwardingNumber

You can predefine the call forwarding rules and apply it to incoming caller id.

You can configure with Online Account Portal at https://service.devTest.ringcentral.com

As per this link: https://www.ringcentral.com/office/features/call-forwarding/overview.html

Can calls be forwarded to non-RingCentral numbers?

  • Yes. You can forward calls to any number and any device.
1 |1000 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.