Does Ring API allow call routing to a private mobile number in case of emergency or unavailability
There is call forwarding APIs in RingCentral which you can route the call:
You can predefine the call forwarding rules and apply it to incoming caller id.
You can configure with Online Account Portal at https://service.devTest.ringcentral.com
Can calls be forwarded to non-RingCentral numbers?
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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