Can only Public apps be graduated to Production ? How long do they take for graduation ? Please guide through the process , my app is currently in Sandbox environment
Public and private are both qualified for graduation. It depends on how you pass the graduation criteria based on the API calls and the permission endpoint.
Go through a great documentation here given step by step with explanation and made it simple.
Also, the criteria is explained here very well : https://forums.developers.ringcentral.com/questions/911/5-api-calls-per-each-used-endpoint-20-in-total-sns.html
Once you pass the app graduation criteria and applied for that, it may require 1-3 days for ringcentral team to approve
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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