question

Sameer Roy avatar image
Sameer Roy asked Anirban answered

How can I reset the client secret of a created application?

We are exploring RingCentral applications and apps.

Our team has created few applications in sandbox. For some reason we need to reset the client secret of those applications we created.

Any way we can do it? I can't find reset client secret option in the application dashboard.

developer sandbox
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1 Answer

Anirban avatar image
Anirban answered

Once created you cannot reset the client secret.

One way you can do this is to clone that application which you need to reset your client secret.

Once cloned, that cloned application will have a new client secret with all existing features and permissions.

Another way is to submit a support ticket asking the developer support team if they can reset it for you.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys