question

Adrian Maurer avatar image
Adrian Maurer asked Phong Vu answered

What happened to the Incoming-Call-Event?

Last week the event and notifications docs changed and this event is missing and there is a bunch of new ones.

Does the Telephony Sessions Event replace this and can validate? This is what I kinda heard from support after a few days of exchanging emails.

notifications
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1 Answer

Phong Vu avatar image
Phong Vu answered

No, the telephony sessions event is not a replacement for the incoming call event. To catch incoming call notification events, you can subscribe for the account or extension presence with the detailedTelephonyState query parameter ('/presence?detailedTelephonyState=true')

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys