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David Klein avatar image
David Klein asked ·

3rd party SMS Integration

Like many, I would like to capture both outbound and inbound texts to email. Ringcentral only captures inbound texts to email. Does anyone know of a 3rd party program that will also capture outbound texts from Ringcentral to an email (we use Gmail)?
Thanks.
David

sms
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Phong Vu avatar image
Phong Vu answered ·

I am not aware of any 3rd party service which does that. But you can absolutely write an app to capture inbound and outbound SMS messages and send via email. Should be easy and simple though.

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Anirban avatar image
Anirban answered ·

As per your requirement it will be easy for you if you can write your code that can act as a 3rd party or a middle ware that can take the input sms and output sms to mail.

You can write that in any code. Since RingCentral provides APIs for incoming and outgoing sms messages, you can for example write a Java code that will integrate these RingCentral message API and trigger a mail through Gmail server (as per your requirement) as java can use different libs for sending mail with JavaMail API

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys