question

New Finish Pro avatar image
New Finish Pro asked Anirban edited

Ring Central for Salesforce App Integration

Does the Ring Central for Salesforce App support the uploading of SMS and MMS messaging into Salesforce.

integrations
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Rob Ljunggren avatar image
Rob Ljunggren answered
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

srikumar-subramaniam5985 avatar image
srikumar-subramaniam5985 Deactivated answered

RingCentral Salesforce Integration enables logging of SMS into SF. We support both manual and auto logging of SMS

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Khadhar Koneti avatar image
Khadhar Koneti answered
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anirban avatar image
Anirban answered Anirban edited

RingCentral for Salesforce provides seamless integration between Salesforce.com and your RingCentral services to enable improved customer retention . Few link that will help:

https://www.ringcentral.com/office/features/salesforce-integration/overview.html

https://netstorage.ringcentral.com/guides/sfdc_lightning_admin_guide.pdf


1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys