question

Dilip Kunder avatar image
Dilip Kunder asked Leonard leWang edited

Any size limit for sms text size?

I wish to know while using sms api of rc do we restrict our text messages to a certain character limit?

Didn't find anything like that. What is the size it restricts?

rest api
1 |1500 characters needed characters left characters exceeded

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Anirban avatar image
Anirban answered Dilip Kunder commented

"RingCentral's service sends individual messages up to 160 characters and can concatenate longer messages up to 1000 characters. "

As per the link here: https://ringcentral-faq.readthedocs.io/en/latest/sms/

1000 characters in both inbound and outbound SMS

ref: https://forums.developers.ringcentral.com/questions/774/sms-faq.html

1 comment
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Thanks.. that's great... can it support special character in text? Does it support? We are facing this issue. Does it support special character???

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Khadhar Koneti avatar image
Khadhar Koneti answered

Hi Dilip,

Text of a message. Max length is 1000 symbols (2-byte UTF-16 encoded). If a character is encoded in 4 bytes in UTF-16 it is treated as 2 characters, thus restricting the maximum message length to 500 symbols. Yes u can send special characters as well!

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys