Our company hours are 9 - 5. We have three call queues, two of them are also set to 9 - 5. We have one queue we would like to have set to 8 - 5. Only 1 person would be answering calls at this time. We have her hours set to 8 - 3, all other members of the queue have their individual hours set to 9 - 5.
Can our 8 AM start person receive calls from the queue if the company hours are set at 9 - 5?