question

Ron Mueller avatar image
Ron Mueller asked ·

How can I remove the 'More' menu item from specific users

I want to remove the "More" menu item from specific users either by Role or Template...can't find anywhere to do that. I need to setup a modified role standard user vs. a message only user to capture fax and vm's. This user will make no calls, and is setup as a modified standard user since I can't control all the proper permissions or apply a template for a message-only user.


I basically want this user completely locked up to only allow the persons who login to this user to be able to download message or faxes via the call log.


faxmessages only
1596583611400.png (18.7 KiB)
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image
mary-community-moderator answered ·

Hi Ron,

There is no option to move it.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Ron Mueller avatar image
Ron Mueller answered ·

Hmmm...bummer.

So, there is no way to restrict users from adding apps or adjusting things on that tab. That's going to be a nightmare to support.


rm

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app