rafi2637182015 avatar image
rafi2637182015 asked Becky-Community_Manager edited

Any Update on Zoom App Error Bug?

Has there been any word on RC fixing the bug where meetings cannot be joined from the Zoom mobile app? This has been a serious usability issue to the point where we can't use Ring Central anymore if we're having a meeting with clients or anyone else outside of the organization. I believe the bug started back in April and I have not discovered or heard of any workarounds.

For those unaware, people get an error message when trying to join RC meetings through the zoom mobile app, whereas it works perfectly well on the desktop.

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