question

Matthew Schloss avatar image
Matthew Schloss asked ·

Can I open a hyperlink phone number from a database program directly in ringcentral app?

My dental office management program has an option to dial a phone number from within the program. Is it possible to direct the computer to make that call from within my ringcentral app?

ringcentral for windows
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Anirban avatar image
Anirban answered ·

As per below reference "'use callto:' format: in the hyperlink <a href="callto:{ {NUMBER}}">{ {DISPLAY VALUE}}</a> "

ref:-

https://community.ringcentral.com/questions/428/click-to-dial.html

As per per below link " Users to automatically launch the RingCentral Phone for Desktop to make calls or send faxes by clicking on a telephone or fax number on websites that support call:to, Tel: and fax: protocols. "

ref: https://support.ringcentral.com/s/article/RingCentral-Phone-Enable-Click-to-Dial-Mac?language=en_US

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