question

Simon Jolly avatar image
Simon Jolly asked Phong Vu answered

Subscribing to Telephony Session Events is failing with SUB-410

I am subscribing to Telephony Session Notifications in my sandbox using this filter:

"/restapi/v1.0/account/~/telephony/sessions"

In the 'SubscriptionInfo' returned from the Subscribe the filter is in the collection of disabled filters, with the following text and error code.

Required application permission [CallControl] is missing
SUB-410

How do I set the CallControl permission in my sandbox ?




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1 Answer

Phong Vu avatar image
Phong Vu answered

Login your developer portal, click the Console tab then the Apps option on the left menu pane. Select the app you are using with your code and select the Settings option and add the "Call Control" permission to the App permissions field.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys