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Jason Shiflet asked ·

Plantronics Hub Integration with Desktop App

It would be fantastic if the new RingCentral App for Desktop would incorporate the same Plantronics/Poly headset integration that exists in the Phone app. Right now, when using a Plantronics headset, the modern Desktop app does not know how to handle button presses on the headset for answering/hanging up or muting/unmuting. All call controls have to be done from the app itself instead of allowing for headset control.

feature requestideasproduct ideasplantronicsplantronics headset
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I think we're about ready to make the switch to the new RC.app. Curious about when this feature will be ready. Thanks

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mary-community-moderator answered ·

Hi Jason, this has been raised to our Product Team and they are currently working on this functionality to be available in the new RingCentral App. We will let you know once it's added. Thanks!

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Hi Mary,


Is there any update on this yet?

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Hi Mark,

Not yet.

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