question

Om Shastri avatar image
Om Shastri asked Om Shastri answered

Call Disposition in SalesForce

Hi,

When we select the Call Disposition and Save, it always shows as Disconnected and not the actual Disposition on Task


It only happens for some users? What can we do to fix it?

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jenn-community-moderator avatar image
jenn-community-moderator answered

Hello Om,

Thanks for posting this question. Seems like we don't have a support ticket for this, I would highly suggest you create a case here, so our Integration Support will call you at your most convenient time.

Click here to create a case Contact Support

Thank you!

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Om Shastri avatar image
Om Shastri answered

I already did. Thank you


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