question

David Pyle avatar image
David Pyle asked mary-community-moderator answered

Android Bluetooth Devices - Not able to hit button to hang up

I have some android users that are using the newest version of the app, and a current version of android. While on a Ring Central call they are unable to hand up by hitting the tactile feedback button on their bluetooth headset. On the other hand if they are on a normal non-ring central call on their phone, the bluetooth can hang up. I would assume this is because on android the app is not integrated, but given you can control music playback via third party apps, I would think Ring central should be able to utilize that same technology to allow a user to hang up a call..

ringcentral apphardware
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

HI David, our Product Team are currently working on this functionality with the new RingCentral App. We'll let you know once this is fixed. Thank you!

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