question

Ravi J avatar image
Ravi J asked ·

Handling sms sending failed

When sms are send, we can sometimes see the message status as failed or sending failed.

How can the api be used to send the same message again when it fails.

I don't see any option or parameters in send sms api for resending the message again. How to configure that in the api?

api smserror
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Anirban avatar image
Anirban answered ·

As per reference here: https://community.ringcentral.com/questions/10444/how-is-resending-sms-handled.html

"The system will automatically resent for 3 times. " which means SMS API is capable enough of resending the message upto 3 times incase of any failure

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys