question

Ravi J avatar image
Ravi J asked Anirban answered

Handling sms sending failed

When sms are send, we can sometimes see the message status as failed or sending failed.

How can the api be used to send the same message again when it fails.

I don't see any option or parameters in send sms api for resending the message again. How to configure that in the api?

rest api
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1 Answer

Anirban avatar image
Anirban answered

As per reference here: https://community.ringcentral.com/questions/10444/how-is-resending-sms-handled.html

"The system will automatically resent for 3 times. " which means SMS API is capable enough of resending the message upto 3 times incase of any failure

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