Dan McKenzie avatar image
Dan McKenzie asked jenn-community-moderator commented

Re-assign RC Glip Account - How to remove old task from previous user

When a RC # is reassigned, so is the Glip account. How can we removed all of the previous users Glip tasks, conversations, etc from the account before giving it to the new user?

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Hello Dan, I want to know if the old employee does have an ext into your account?

If there is one, then you can rename his/her name and reset the password of the extension. Then you can provide it to the new employee. Thank you!

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