Using the
/restapi/v1.0/account/~/extension/~/call-log
API call. We get details of the call, including the "from" json object which includes phone number and contact (if available).
We are making a simple call log reporting application and the problem is if the receptionist transfers a call to a user than the 'from' field becomes filled out with the receptionist's extension and info, which isn't useful when reporting who you spent time on the phone with.
So the question becomes: how do I access the original caller info (specifically phone number and contact)?
Thanks!