question

Vlad Sosnin avatar image
Vlad Sosnin asked ·

Service temporary unavailable when running "Create Glip Team Quick Start" example

I attempted to execute "Create Glip Team Quick Start" example in my IDE but it failed with Status Code 503 and message "Service temporary unavailable". Prior to running the code I made sure to login to https://glip-app.devtest.ringcentral.com/ with the same credentials used in the code.

What could be the reason for such transgression?

12:23:13 AM: Executing task 'CreateGlipTeam.main()'...

Starting Gradle Daemon...

Gradle Daemon started in 2 s 791 ms

> Task :compileJava UP-TO-DATE

> Task :processResources NO-SOURCE

> Task :classes UP-TO-DATE

> Task :CreateGlipTeam.main()

com.ringcentral.RestException: HTTP Response

=============

status code: 503

Server: nginx

Date: Sat, 03 Oct 2020 04:23:23 GMT

Content-Type: application/json; charset=utf-8

Content-Length: 79

Connection: keep-alive

RCRequestId: 2cb4d18a-0530-11eb-8a73-005056bb5136

X-Request-Id: reqId:2cb4d18a-0530-11eb-8a73-005056bb5136;accId:686187005;extId:686187005

ETag: W/"4f-gKweO+929hWORDbLe8vklg"

X-HLB-Server: sjc11-c01-hlb11

X-HLB-Connection: 15258449

X-HLB-RequestId: 5539d5acd7eadd8f95e73dd5b5462c8d

X-HLB-Upstream-Server: 10.28.23.33:57302

X-HLB-Upstream-Status: 503

X-Rate-Limit-Group: medium

X-Rate-Limit-Limit: 40

X-Rate-Limit-Remaining: 39

X-Rate-Limit-Window: 60

RoutingKey: SJC12P01

Retry-After: 40



{"errors":[{"errorCode":"GLP-000","message":"Service temporary unavailable."}]}



HTTP Request

============

HTTP POST https://platform.devtest.ringcentral.com/restapi/v1.0/glip/teams


Authorization: Bearer <snip>

X-User-Agent: RC-JAVA-SDK Java 11.0.8 Mac OS X



{"public":true,"name":"Fun team","description":"Let chit chat here","members":[{"email":"member.1@gmail.com"},{"email":"member.2@gmail.com"}]}

    at com.ringcentral.RestClient.requestRaw(RestClient.java:309)

    at com.ringcentral.RestClient.request(RestClient.java:319)

    at com.ringcentral.RestClient.request(RestClient.java:250)

    at com.ringcentral.RestClient.post(RestClient.java:137)

    at com.ringcentral.paths.restapi.glip.teams.Index.post(Index.kt:36)

    at CreateGlipTeam.createGlipTeam(CreateGlipTeam.java:43)

    at CreateGlipTeam.main(CreateGlipTeam.java:25)



Deprecated Gradle features were used in this build, making it incompatible with Gradle 7.0.

Use '--warning-mode all' to show the individual deprecation warnings.

See https://docs.gradle.org/6.5.1/userguide/command_line_interface.html#sec:command_line_warnings



BUILD SUCCESSFUL in 8s

2 actionable tasks: 1 executed, 1 up-to-date

12:23:23 AM: Task execution finished 'CreateGlipTeam.main()'.

 



team messagingglip api
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Vlad Sosnin avatar image
Vlad Sosnin answered ·

@Phong Vu It's working for me now. Thank you so much!

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Phong Vu avatar image
Phong Vu answered ·

Confirmed. There is an issue on the Glip sandbox environment. We'll fix the problem asap.

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Phong Vu avatar image
Phong Vu answered ·

Problem is fixed. Please try again and let me know if you still have problems.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys