question

Joshua Blavins avatar image
Joshua Blavins asked Joshua Blavins answered

Why am I getting forbidden error on meetings in sandbox?

I am setting up an app for a website to sync with Ringcentral event details - however when I create an app in sandbox with meetings permissions I get forbidden errors as per below:

{ "errorCode": "CMN-408", "message": "In order to call this API endpoint, user needs to have [Meetings] permission" }

Looking at the forum; this looks like meetings are not enabled in the sandbox by default. How do I enable them to get the app ready to use?

rest api
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Anirban avatar image
Anirban answered

Since the meeting is not enabled in sandbox you can request to enable it:

https://community.ringcentral.com/questions/8965/user-needs-to-have-meetingsrecordings-permission.html

You can check with the developer support team by submitting a support ticket or @Phong Vu regarding this

https://community.ringcentral.com/questions/10006/meetings-api-permission.html

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Joshua Blavins avatar image
Joshua Blavins answered

Many thanks for the answer. @Phong Vu is this possible for our account +442045187322


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys