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Josie Li avatar image
Josie Li asked Phong Vu commented

Rest API warm transfer and convert calls to conference

Hi there,

  1. User1 is connected on the caller.
  2. User1 make a consultation call to User2.
  3. User1 "CompleteTransfer" or "Conference" on 2 calls using Rest API.

Can we complete transfer on 2 calls? is the bridge API https://developers.ringcentral.com/api-reference/Call-Control/bridgeCallParty we should use?

Can we conference on 2 calls? I cannot find any API for that. Is is supported?


Any help is appreciated!

Josie

rest api
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Anyone that can point me to the right direction or the right documentation?

Thanks

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Phong Vu answered Phong Vu commented

Please stay tuned for the new Conference API. I see that you asked for the timeline in another question. Let me check with the PM to see when it would be available.

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Just got some info about this. It's some time next week.

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@Phong Vu Thank you very much for that!

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Phong Vu answered

Please check this new conference API to see if it helps you achieve your goals.

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