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Josie Li avatar image
Josie Li asked ·

Rest API warm transfer and convert calls to conference

Hi there,

  1. User1 is connected on the caller.
  2. User1 make a consultation call to User2.
  3. User1 "CompleteTransfer" or "Conference" on 2 calls using Rest API.

Can we complete transfer on 2 calls? is the bridge API https://developers.ringcentral.com/api-reference/Call-Control/bridgeCallParty we should use?

Can we conference on 2 calls? I cannot find any API for that. Is is supported?


Any help is appreciated!

Josie

conferencingrestapicontact centerwarm transfer
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Anyone that can point me to the right direction or the right documentation?

Thanks

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Phong Vu avatar image
Phong Vu answered ·

Please stay tuned for the new Conference API. I see that you asked for the timeline in another question. Let me check with the PM to see when it would be available.

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@Phong Vu Thanks!

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Just got some info about this. It's some time next week.

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Josie Li avatar image Josie Li Phong Vu ♦♦ ·

@Phong Vu Thank you very much for that!

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Phong Vu avatar image
Phong Vu answered ·

Please check this new conference API to see if it helps you achieve your goals.

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