question

Noel Sanchez avatar image
Noel Sanchez asked Noel Sanchez answered

virtual background on free accounts possible?

I am new to RC :-)

Created a free account. Trying to add a virtual background but I don't have nor see this option. Do free accounts NOT have the option to use virtual backgrounds or even my company logo?



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Anirban avatar image
Anirban answered

Virtual meeting is for RingCentral meeting and is disabled by default.

By default meeting is not supported in free account. If you are a customer, then they can activate it on request by sending your PROD account details:

https://community.ringcentral.com/questions/10451/im-using-free-developer-account-can-you-please-tel.html

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Noel Sanchez avatar image
Noel Sanchez answered

Thank you Phong. I can start meetings. I can schedule meetings. This is not the problem. The problem is that I don't see nor have the option to add my company logo to my background nor add a virtual background. Where is it? How do I add it? I have tested the web app, downloaded the desktop app, and have tried https://app.glip.com/# . I don't have the option to add a background logo nor work with virtual background.

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