question

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Super Admin asked Anirban answered

Softphone login from a developer account

I was trying to implement this: https://medium.com/ringcentral-developers/build-a-real-time-phone-conversation-analytics-455f1d7f0e23

I am trying to login to the windows softphone using the developer account credentials. Is there no way other than testing a VoIP based service outside of sandbox? It's quite limited to what I can do given what my real account actually has.

softphonelog insandbox
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Phong Vu answered

See the instructions to switch to sandbox mode

https://developers.ringcentral.com/guide/basics/your-rc-phone

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Anirban answered
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys