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Angelo Bevilacqua avatar image
Angelo Bevilacqua asked ·

Disable automatic fax retries

Is it possible to disable automatic fax retries when sending faxes ?

fax api
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Anirban avatar image
Anirban answered ·

I am not sure if that disable feature is added. Someone can correct me if I am wrong here.

The fax retries 3 times,

As per this link

https://hardsoft-support.kayako.com/article/41-sending-fax-messages-using-ringcentral-online-account

3 attempts are made to resend a fax and then it remains in outbox folder for manual resend . Not sure if that number of resend can be controlled

https://forums.developers.ringcentral.com/questions/528/controlling-the-number-of-fax-retries-using-api.html

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Yeah, saw the post about controlling the retries - the post is from 2016 so I am wondering if it is now possible in 2019.

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