question

Patrick Swisher avatar image
Patrick Swisher asked ·

Why did screensharing stop working for web app on Chromebox Chrome?

A few days ago the screensharing function in the Ringcentral Web App stopped working. It gives you the option to share the desktop or application and when either is chosen, it accepts the choice and seems to behave normally but the top-of-the-window-controls don't appear AND noone on the meeting can see anything. This worked perfectly last week.

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Anirban avatar image
Anirban answered ·

You can check with the support team with your issue to make sure this is not a new change here:

https://support.ringcentral.com/contact-support.html

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rob-thompson8985 avatar image
rob-thompson8985 answered ·

Same issue as Patrick and Ring Central support was not helpful at all, why won't RC just make a public comment the issue?

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