Connect with Other Developers Here!
Ask your Questions & Collaborate with Other RingCentral Customers Here!
I'm within 30 days. Please cancel my account
Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.
@Scott R Freerksen You need to connect with your Account Manager, as we are unable to cancel your account via the Community.
i am disconnected when I call
How do I get to an account manager. I am disconnected everytime I call
Norma, it appears your issue has been escalated to our Customer Retention team. If you do not hear back from them, please reach out to us at Community.Support@RingCentral.com
I want to cancel my account and keep getting disconnected by your system when I try to connect to the cancellation dept. Please help
Tracie, has this issue been sorted?If not, we're happy to assist.
It's still not resolved. And my credit card was billed. I have only been. Member for 3 days and this is not going well at all. Everytime I call on hold for 10 min and call just keeps disconnecting on your end. I'm starting to lose patience. Please cancel my account now and issue a full refund and I am not authurizing any more charges!! Complaint will be filed if not processed within 24 hrs. Second notice
@Tracie Johnson If this is a fax only account, you can access your account through the Admin Portal and cancel.Directions can be found here: https://support.ringcentral.com/article/Account-Cancellation-Procedure-For-RingCentral-Fax-Account.html
what do I have to do to have my account renew month to month , I do not want a long term commitment
Send your account information at email@example.com. We'll check with your Account Manager.
How do I delete my account. Some time I can log in, other times I cant. Doesn't allow me use extensions.
9 People are following this question.
canceling - tried last year and got charged - and want to cancel this year
How do I cancel Ringcentral?
how do I delete my ring central account
Has anyone succesfully terminated their contract due to the repeated service problems
Team messaging, video meetings and phone - all in one app.
Get the new RingCentral app