I'm within 30 days. Please cancel my account
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I'm within 30 days. Please cancel my account
@Scott R Freerksen You need to connect with your Account Manager, as we are unable to cancel your account via the Community.
How do I get to an account manager. I am disconnected everytime I call
Norma, it appears your issue has been escalated to our Customer Retention team.
If you do not hear back from them, please reach out to us at Community.Support@RingCentral.com
I want to cancel my account and keep getting disconnected by your system when I try to connect to the cancellation dept. Please help
Tracie, has this issue been sorted?
If not, we're happy to assist.
It's still not resolved. And my credit card was billed. I have only been. Member for 3 days and this is not going well at all. Everytime I call on hold for 10 min and call just keeps disconnecting on your end. I'm starting to lose patience. Please cancel my account now and issue a full refund and I am not authurizing any more charges!! Complaint will be filed if not processed within 24 hrs. Second notice
@Tracie Johnson If this is a fax only account, you can access your account through the Admin Portal and cancel.
Directions can be found here: https://support.ringcentral.com/article/Account-Cancellation-Procedure-For-RingCentral-Fax-Account.html
what do I have to do to have my account renew month to month , I do not want a long term commitment
Hello Joe,
Send your account information at community.support@ringcentral.com. We'll check with your Account Manager.
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