question

Dominic Moore avatar image
Dominic Moore asked mary-community-moderator edited

Why can't Super Admin administer Glip teams?

Subject says it all, but -

I'm an overall super admin for our RingCentral account but I can't change any Glip team settings unless I created the team or the creator makes me an admin. Why not? Is there even a screen where I can see all the teams?

messagepermissions
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

2 Answers

Anirban avatar image
Anirban answered

There is a similar kind of issue with Super user and Glip team:

https://community.ringcentral.com/questions/91842/admin-delete-a-team-that-i-am-not-the-owner-of.html

Hope this will give you the idea and resolution

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Dominic Moore avatar image
Dominic Moore answered Becky-Community_Manager commented

Hi,

It apparently confirms what I am saying but does not offer a solution. An administrator does not have administrative power.

1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

@Dominic Moore You can add your vote and any use case details here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-534

0 Likes 0 ·
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app