question

Tom Wachtell avatar image
Tom Wachtell asked Becky-Community_Manager edited

Cancelling account

What happens to the phone number after you cancel an account

cancellation
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Is this a number you ported to RingCentral? Or a number you'd like to keep and port away from RingCentral?

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1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered

Hello @Tom Wachtell, the number goes into "limbo" for 30 days... If you don't reactivate the account or port your numbers to another service, then the number will go back into circulation, and another customer can get that number assigned to you. Thank you!

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