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Nate Breeden avatar image
Nate Breeden asked ·

account/active-calls Requirement

Currently have one last call requirement that I must not be understanding. The status and review says that I have not completed "account/active-calls" call requirements, but I got a list of active calls 6 times and even made calls using those sessionId's.


What am I missing, is "account/active-calls" different than the active calls area listed under the API references > Voice?


Also, is there a reason that the status and review page only updates every 4 hours? It says it does it every 15 minutes but I've timed it throughout the day, it's every bit of 4 hours, which is frustrating especially when you're trying to see if the call you're making is what RC wants in order for you to apply for production.

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Phong Vu answered ·

Duplicated. Answered to the other question.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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