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Niru Jani MD avatar image
Niru Jani MD asked ·

how to change fax api from address on coversheet

we need to change name and fax phone and fax num for fax api and i dont know how to change can you help me with this as soon as possible

fax
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Anirban avatar image
Anirban answered ·

You can set your custom coverpage where you can customize the senders and receivers info:

ref: https://support.ringcentral.ca/articles/en_US/RC_Knowledge_Article/Fax-Create-a-Custom-Fax-Cover-Page-RingCentral-Phone

In case of API, "If you want to use your own custom cover page, disable the system cover page by setting coverIndex to 0 and then adding your own cover page as the first page of your fax message. "

ref: https://ringcentral-faq.readthedocs.io/en/latest/fax/

Also you can check this: https://community.ringcentral.com/questions/987/online-fax-customize-cover-sheet.html

Hope these helps

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys