question

Chaitali avatar image
Chaitali asked ·

Directory assistance not visible

I am having a query RingCentral Directory Assistance. We want to submit detail on Directory Assistance as shown here https://netstorage.ringcentral.com/guides/office_admin_guide.pdfhttps://netstorage.ringcentral.com/guides/office_admin_guide.pdf

But we are not able to find that in online portal of our Sandbox account.

Any idea?

directory
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Anirban avatar image
Anirban answered ·

Directory Assistance is not available in Sandbox, it is only in Production account.

ref:

https://stackoverflow.com/questions/51606857/where-to-find-ringcentral-business-address-email-address

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys