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Chaitali avatar image
Chaitali asked Anirban answered

Can multiple RC account be linked and bind together?

I have a general question.

If someone has multiple RC accounts, is there any way to link them all together? Do we need to raise a support ticket for that?

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1 Answer

Anirban avatar image
Anirban answered

I guess, linking accounts for RingCentral can be done only in production.

As per the following link "RingCentral Account Linking provides a set of features to support customers that are split across different accounts" :
https://support.ringcentral.com/s/article/9415?language=en_US

You can follow up with RingCentral's back-end developer support team and request them to merge by submitting a help ticket.

You can add multiple users to the same developer sandbox account you want.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys