Started last week. Calls to an office group are causing a phone in another office to ring as well. That phone cannot however pick up that call. Very irritating now due to double the number of rings occurring.
Phones ringing that shouldn't be. Can't answer though, just rings when other location gets calls
Hello there! We do apologize for the inconvenience. I would highly recommend opening a case HERE, and our tech support will investigate it further. Thank you for your patience in this matter.
I am trying to open a case however the site is not allowing me to enter subject or information. The "Case Info" area has lights flowing through it and no where to enter information.
We are having this same issue. It randomly started on one phone a couple weeks ago. Is there any resolution for this?
@Amy Mitchell please submit a ticket so that the Tech support Team can check what's going on with your phone system.
7 People are following this question.
Work together.
From anywhere.
From anywhere.
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app