Amy Rose avatar image
Amy Rose asked Becky-Community_Manager commented

Ring Central Meeting connecting but does not connect

I'm having difficulty joining an RC meeting session. It just says "connecting" but it doesn't connect. Please advise.rc-meeting.jpg

rc-meeting.jpg (15.0 KiB)
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

@Amy Rose Are you on the most current version?
Here are some troubleshooting articles that might help:

0 Likes 0 ·

Yes. it says so. rc-update.jpg

0 Likes 0 ·
rc-update.jpg (20.0 KiB)

it's still the same

0 Likes 0 ·

@Amy Rose I would recommend working with Support to troubleshoot this further if none of the troubleshooting articles have helped.
You can reach out to them directly here:

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app