question

Ahmed Fahmy avatar image
Ahmed Fahmy asked Phong Vu answered

How do I retrieve hard-phones device IDs?

Hello,


By using https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/device to retrieve all the account devices, I don't see the "type:hardphone" which I am looking for in particular as I will use their device IDs in other API calls.


however, If I use https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~ it returns the associated hardphones and softphones for this extension.


Any idea on how to retrieve all the (devices ID) for hard-phones in the account?


Regards,

Ahmed

rest api
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anirban avatar image
Anirban answered Anirban edited
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Ahmed Fahmy avatar image
Ahmed Fahmy answered

Yes, this returns the devices attached to my extension, not a list of all the devices in the account.


Regards,

Ahmed

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered

The account device list API is an internal API. Probably, you got access to the API via your earlier request. Please submit a support ticket for help.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys