question

Ahmed Fahmy avatar image
Ahmed Fahmy asked ·

GET Device list shows only softphone IDs

Hello,


By using https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/device to retrieve all the account devices, I don't see the "type:hardphone" which I am looking for in particular as I will use their device IDs in other API calls.


however, If I use https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~ it returns the associated hardphones and softphones for this extension.


Any idea on how to retrieve all the (devices ID) for hard-phones in the account?


Regards,

Ahmed

api
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Anirban avatar image
Anirban answered ·
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Ahmed Fahmy avatar image
Ahmed Fahmy answered ·

Yes, this returns the devices attached to my extension, not a list of all the devices in the account.


Regards,

Ahmed

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Phong Vu avatar image
Phong Vu answered ·

The account device list API is an internal API. Probably, you got access to the API via your earlier request. Please send a support ticket to devsupport@ringcentral.com for help.

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