question

Tammy Shiplett avatar image
Tammy Shiplett asked ·

Call Queue -- Ability for a caller to send themselves to queue voicemail

Once a caller enters the call queue, they have to reach Maximum hold time for an available member.. Would love the ability to allow a user to press X to leave a voicemail while actively holding in the call queue.
"Thank you for calling, all of agents are busy. Please stay on the line or press X to leave a voicemail"

call queuevoicemailfeature requestcustomermaximum time
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

0 Answers

· Write an Answer

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces