question

Homan Chiropractic avatar image
Homan Chiropractic asked Becky-Community_Manager edited

Not getting all text messages in PC app

We are not getting all of our text messages in the desktop app. They show up fine on the mobile app

message
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered

Hi @Homan Chiropractic,

I would ensure everyone is on the latest version of the app, and if this does not resolve the issue, open a case with our tech support team for some in depth troubleshooting.

Thanks!

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app