question

Homan Chiropractic avatar image
Homan Chiropractic asked Becky-Community_Manager edited

Not getting all text messages in PC app

We are not getting all of our text messages in the desktop app. They show up fine on the mobile app

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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered

Hi @Homan Chiropractic,

I would ensure everyone is on the latest version of the app, and if this does not resolve the issue, open a case with our tech support team for some in depth troubleshooting.

Thanks!

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