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Chady Boutros avatar image
Chady Boutros asked ·

E-mail not recognized on login.devtest.ringcentral.com

Could someone from Ring Central please help me this weekend? I created a new account and started the app process but it will not let me log in.

login.devtest.ringcentral.com

It says my e-mail does not exist.

log in
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The number is 226 730 0550


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Phong Vu avatar image
Phong Vu answered ·

Did you login your sandbox admin service web: https://service.devtest.ringcentral.com? Did you use the sandbox user credentials or the credentials to log in your developer portal? They are different.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys