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sekar-perumal8558 asked John Wang answered

How to enable automatic call recording in Sandbox environment

Hi,


How to enable automatic call recording in Sandbox environment


or


How to create call recording in Sandbox environment



Because of this i am not able to pass Graduation Test in sandbox environment




developer sandbox
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Tyler Liu answered
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John Wang answered

The sandbox account has on-demand call recording (*9 or the record button on the RingCentral app) but not automatic call recording.


You can learn more about on-demand call recording here:


https://support.ringcentral.com/article/How-to-Initiate-On-Demand-Call-Recordings.html


If you wish to create call recordings programmatically, here is an app that will do that for you:


https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys