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sekar-perumal8558 asked ·

How to enable automatic call recording in Sandbox environment

Hi,

How to enable automatic call recording in Sandbox environment

or

How to create call recording in Sandbox environment


Because of this i am not able to pass Graduation Test in sandbox environment



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Tyler Liu answered ·
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John Wang answered ·
The sandbox account has on-demand call recording (*9 or the record button on the RingCentral app) but not automatic call recording.

You can learn more about on-demand call recording here:

https://success.ringcentral.com/articles/RC_Knowledge_Article/How-to-Initiate-On-Demand-Call-Recordi...

If you wish to create call recordings programmatically, here is an app that will do that for you:

https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings
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