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Ryan Riley avatar image
Ryan Riley asked Ryan Riley commented

Unavailable codes

We want to add some unavailable codes, where do we go to that ?


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Phong Vu avatar image Phong Vu ♦♦ commented ·

Can you clarify your question? What are those unavailable codes for?

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Ryan Riley avatar image Ryan Riley commented ·

The status of the phone, in example.... Available , On Vacation , In a meeting, On Lunch Break.... etc....

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Phong Vu avatar image Phong Vu ♦♦ Ryan Riley commented ·

So your question is?

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Ryan Riley avatar image Ryan Riley commented ·

Where in the admin portal do we add these status's ?


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Phong Vu avatar image Phong Vu ♦♦ commented ·

Those are user's presence statuses (including the user telephony statuses). You can read and update via APIs or using RingCentral apps (RC app or RingCentral phone app). Right now, you cannot add custom status.

https://developers.ringcentral.com/api-reference/Presence/readUnifiedPresence

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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys