question

Jerry Sommer avatar image
Jerry Sommer asked ·

Configure a Mediatrix 4124 with Ring Central

I am looking to test a Mediatrix 4124 (SIP 5) with Ring Central. I am struggling to identify the proper configuration to bring the system online.


I have the manual provisioning that Ring Central provides for the line I am attempting to test, but I have not been able to register the device with Ring Central. (SIP Domain, Outbound Proxy, Username, Password, AuthorizationID)


The mediatrix is currently on a public IP (for testing purposes only, to ensure that NAT'ing is not a problem). The unit is configured for the following DNS (1.1.1.1 & 8.8.8.8).


Below are the SIP configurations available

Configuration Options:

SIP Port

SIP Domain

Registrar Host

Registrar Port

Proxy Host

Proxy Port

Outbound Proxy Host

Outbound Proxy Port

Presence Compositor Host

Presence Compositor Port


SIP User Configuration Options:

Username

Friend Name

Other Accepted Username


Authentication Options:

Realm

Username

Password




I am using the following configuration and have been unable to connect

Configuration Options:

SIP Port: 5060

SIP Domain: sip.ringcentral.com

Registrar Host: sip.ringcentral.com

Registrar Port: 0

Proxy Host:

Proxy Port: 0

Outbound Proxy Host: SIP20.ringcentral.com

Outbound Proxy Port: 5090

Presence Compositor Host

Presence Compositor Port: 0


SIP User Configuration Options:

Username: 1plustelephone#

Friendly Name:

Other Accepted Username: RingcentralAuthorizationID


Authentication Options:

Realm:

Username: RingcentralAuthorizationID

Password: RingcentralPassword





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