question

CPC Marchands avatar image
CPC Marchands asked CPC Marchands commented

ringcentral-embeddable graduation

I cannot pass graduation req even i hit all required endpoints. Can you check whats wrong please?

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These endpoints for last 24h


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Please anybody can help with this?


My app name (sandbox):

  • CPC Embed Phone
  • u2zzaPg1QV22lwT7tO-aXQ
graduationgraduation requirements
1611172795253.png (120.2 KiB)
1611172841566.png (101.9 KiB)
1611172870684.png (38.2 KiB)
1 comment
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Now some new endpoints added not sure why, not sure how to test them?


  • - telephony/sessions
  • - telephony/sessions/parties
  • - telephony/sessions/parties/reject
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Phong Vu avatar image
Phong Vu answered CPC Marchands commented

I can help to quickly move your app to production if it is a private app. Do you really need it as a public app?

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Thank you :) I need this to use embeddable widget on my closed CRM.

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Closed CRM? Who will be the users? Same company or all companies as RingCentral customers?

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Yes private app :)

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Embbnux Ji avatar image
Embbnux Ji answered CPC Marchands commented

It is great that you have made it production. For other people to graduate public app, you can follow the document: https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/config-client-id-and-secret.md#graduation-for-your-ringcentral-app
From screenshot, the media/message-store, it requires that you play voice mail or fax 5 time+ at sandbox env.

Call Control is about control calls in other devices.

For RingOut mode, user need to change calling mode into RingOut to make 5 calls for graduation.

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It would be good if you add this media/message-store (play voice mail for 5 times) to Graduation req. in github instructions. thank you :)

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys