question

Terry Bullock avatar image
Terry Bullock asked mary-community-moderator answered

Is it possible to send a second Call Queue Voicemail email notification after hours

Customer would like to have a feature where a second email notification to be sent on a delay to another email address. Would prefer this email to be sent during off hours to an alternate address.

call queues
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Terry, this feature is not capable with RingCentral. You can only add multiple emails for voicemail notifications. You can request to add this feature on Idea Portal, follow the guidelines through this article Submitting and Voting for Product Ideas

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