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David Nicklas avatar image
David Nicklas asked tak-it1 answered

Click to dial in excel

Is there a way to use click to dial on numbers in an excel file? I am using the RC desktop app for Microsoft 365, FYI.

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Matt Draeger avatar image Matt Draeger commented ·

adding call to for excel database phone numbers is a number 1 request for me

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mary-community-moderator avatar image mary-community-moderator ♦♦ Matt Draeger commented ·

You may vote for a similar Feature Request regarding this HERE.

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2 Answers

mary-community-moderator avatar image
mary-community-moderator answered

Hi David,

This is not available. Click to dial launch when you click on any telephone or fax number on websites that support callto:, Tel:, and fax: protocols.

You can submit a feature request for this in our Ideas Portal. Please check the guidelines on article about Submitting and Voting for Product Ideas

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tak-it1 avatar image
tak-it1 answered

This isn't an RC/VoIP/UC feature - this is something that needs to be added to excel if you wish to click to dial. You'll need to set your Windows callto/Tel protocols as Mary mentioned, but you can make simple "call to" formulas yourself in Excel. Just ref this article: https://support.dixa.help/en/articles/109-click-to-call-in-excel

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