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Patrick Keller avatar image
Patrick Keller asked mary-community-moderator commented

Plantronics opens up Teams when answering a call

When answering a call with the button on the Plantronics 5200, it will open up Teams and not answer the call.

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi Patrick, are you using the headset for RingCentral App?

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Patrick Keller avatar image Patrick Keller mary-community-moderator ♦♦ commented ·

Yes, I have the Plantronics Hub downloaded and the headset controls turned on.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Patrick Keller commented ·

Is this working fine with other calling apps?

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