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WebRTC issue making inbound and outbound calls from browser

we see that the WebRTC client is regsistered but is not able to make outbound calls and am getting the error as shown. any pointers to resolve the issue? 1612541206262.png

rest api
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vb answered

Can you provide the console logs ? Also , what extension are you trying to login as. If you could also provide the screenshot of /sip-provision respone that would be useful

Open Developer Console - > Network Tab - > (reload the page) -> check for /sip-provison api response


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Tony Reyes answered

Thanks all, we fixed the issue via adding a DL.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys